Security & Safety


The hotel is situated right at the heart of Makati, dubbed as the country’s Central Business District. It is approximately 8.8km away from the Ninoy Aquino International Airport (NAIA) and is easily accessible by emergency services when required.


Discovery Primea would like to ensure guests of its commitment to personal safety and security.


The hotel complies with the requirements of local fire safety enforcement laws.

A Fire Detection and Alarm System (FDAS) test is conducted monthly while fire drills involving all team members are conducted at least semi-annually. The hotel’s fire alarm system includes automatic detection and audible alarms.

The hotel has an established, comprehensive Emergency Response Plan which includes the Emergency Response Team (ERT) and emergency management procedures. The ERT is on standby 24 hours, daily. All ERT members are fully trained in Basic First Aid, Basic Life Saving and CPR, and general security awareness.

A Lifeline ambulance is on site 24/7 for use during medical emergencies.


All common areas and guest-restricted areas are fully covered with a Closed Circuit Television Camera system for the interiors and exteriors of the hotel.

The hotel’s security systems are capable of functioning 24 hours a day, 7 days a week and are fitted in with a UPS, allowing it to operate without charging or power supply for eight (8) hours.

The Security Team undergoes advanced security courses covering personal and asset protection, martial arts and weapons familiarization, and close-quarter battle situations or CQB.  The security team likewise undergoes service training so that they may handle guests according to the service standards of the hotel.

The hotel Security Team maintains close relations with local emergency service providers.


Water supplied to the hotel is disinfected and treated from Manila Water before storage in regularly cleaned tanks. The Manila Water Company, Inc. (Manila Water) is the sole provider of water and wastewater services to more than six million people in the East Zone of Metro Manila.

In addition, water hygiene assessments and regular sampling are carried out by accredited Department of Health laboratories to ensure that water is safe and potable.

The hotel has at any time a one (1) day storage supply of potable water.


The hotel has three (3) emergency generator sets that can supply the Hotel power requirement for five (5) consecutive days.

In addition, we have diesel fuel day tanks located in the genset room with  a capacity of 3,100 liters each.


Electricity supply within the hotel is available 24 hours and supplied at 230 Volts 60 Hertz in the guestrooms.

In the unlikely event of disruption to the electricity supply, the hotel’s emergency generators will automatically operate, to ensure that all fire & life safety and essential equipment will continue to operate.

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  • “It feels like home! Truly a service with a heart .. Keep it up!”

    Shan D., Tripadvisor

  • “Stayed at the Discovery Primea Makati for two nights in May in their Two Bedroom Primea Suite. This is truly an above and beyond hotel which after its soft launch I would be surprised doesn’t get fully booked straight away! Will now always make the Discovery Primea my hotel choice in Manila. Will be back next year!”

    Matthew B., Tripadvisor

  • “I have stayed at many hotels in the City and have by far enjoyed this stay the most. From the moment I arrived I was greeted by warm and friendly staff who were very accommodating. The stand out for me is the apartment style facilities. A home away from home. Spacious rooms and modern appliances with a vast array of Chef inspired menu options. Will be back soon.”

    Stephen W., Tripadvisor

  • “A truly exceptional hotel. Very friendly and accomodating personnel, luscious food to die for, exceptional facilities with an exceptional view of BGC, Makati and Ortigas Skyline, and top notch accessibility. We’ll be back for sure.”

    Rivzkaydet, Tripadvisor

  • Great ambiance, service and food. From the lobby to our room, the experience was beyond words could describe. Kudos especially to housekeeping for the upkeep of the room. I would definitely recommend this hotel chain to my family and friends.

    Michelle A, Tripadvisor

Long Stay Perks

✔ WIFI for multiple devices

✔ Welcome basket

✔ Daily gourmet breakfast

✔ Monthly laundry credits

✔ Salon credits

✔ Complimentary spa treatments

✔ Complimentary movie tickets

✔ PressReader access

✔ Complimentary parking

✔ Cocktail events

✔ City guided tour

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